Karma Zain (karmazain) wrote,
Karma Zain
karmazain

status update and info about usps trace requests + new stuff

Power is back on and DSL is back up. I'm getting caught up as I can, but there is a lot of backlog.

Please understand that the southeast, especially GA and AL, have just suffered what they are calling the fourth-worst tornado event in US history, so if your order has not arrived as you expected, please be patient just a little bit longer, as anything that's had to go out of or go through the southeast may have suffered a slight delay. (And please, I beg you, if you are waiting on an order, try to have some perspective here - lives have been lost and livelihoods have been destroyed. If you can spare a prayer or a donation for the people who have lost lives and homes and jobs and loved ones, there are a lot of people who could use your help and prayers).

It's highly unlikely your package has been lost, but if it's been 20 days past the label ship date (30 for international) and your package has still not arrived, email me with a "package trace request" and I'll put in a USPS trace for you. (They will not put in a trace prior to 20 business days; the estimated delivery times shown at usps.com and at ebay are only estimations, and packages are not considered lost until 20 business days are passed, so prior to that there is nothing I can do. At 20 business days, though, I'll be happy to burn up the phone lines for you and find your package). All of this information, by the way, is in the FAQ and in the payment acknowledgment email you received when you completed checkout and payment (which also contained a link to the FAQ pages).

I've listed a leather and sterling mercury dime bracelet and a new memento mori rosary. New Seven Rays of the Archangels rosary coming up hopefully tomorrow.
Tags: client education, client info, faq, rosaries, status update
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