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17 August 2012 @ 07:30 am
status post - consultation, reading, and light setting report queue  
This post has expired. The current status post is here.

Current ebay/etsy/bonanza message queue:



  • Everything prior to Aug 10 is dealt with.
  • Everything prior to Aug 14 is dealt with.
  • Everything prior to Aug 19 is dealt with.
  • Everything prior to Aug 26 is dealt with.
  • Everything prior to Sep 4 is dealt with.
  • Everything is dealt with as of Sep 8.

Blocked buyers/clients/customers:

See this  earlier status / queue report post for more info on how to get blocked and how to get unblocked.  If you are wondering if you've not heard back from me on ebay because you've been blocked, here is the list of recently-blocked buyers - if you are on here and want to talk about the situation, you'll have to email me directly, because your ebay messages will not reach me.

[If you are wondering why it takes me so long to answer emails in general, dealing with this non-paying bidder crap and message back-and-forth stuff is part of the answer.]


  • SP (tanjap2012) - Greece. Non-paying bidder.
  • JRL - California. Non-paying bidder.
  • ED (wifeyxtype0x) - Bronx, NY. Chargeback.
  • DE - UK. You have unrealistic expectations that make me concerned; we need to reach an understanding if we are to continue.
  • VK - WI. Non-paying bidder.
  • N-P K - Finland.  It takes me time to set up custom listings and I get annoyed when I go to the trouble and you never follow up. You see, I have to pay money to set up a custom listing even if you never come to purchase it, so you literally take money out of my pocket when you do this.  We need to talk before I open your account for bidding again.
  • FK - Canada. I'm concerned about your not reading/understanding policies.
  • BB - Mississippi.  You don't read item listings, receipts, or FAQs even after being directed to them, and you have the astonishing belief that your purchase of a bottle of oil gives you the right to call me on the phone and get a free consultation on how to use the oil in a spell.  I don't think we're going to work well together.
  • BB - Minnesota. Concerned about your understanding of policies and terms.
  • E C-F (web store buyer)- UK. You will be happier shopping with someone else who doesn't ask you to read the directions instead of sending a barrage of separate emails on the same order. I will be happier not having to plow through those emails and waste time repeating myself.  Good luck finding a shipping rate to the UK lower than mine.
  • LV  (vectorfreedom) - Singapore. Failure to read directions, policies, or payment acknowledgment email; leaving neg/neut feedback for issues beyond seller's control, and without contacting buyer first which in violation of ebay's user agreement.  I would be happy to reopen your account at my web store after discussing these issues, but since the damage is permanent on ebay, I'm afraid your block there is too.
  • D S-G  (cullen121510) - California. Failure to read item listing, directions, policies, or payment acknowledgment email; leaving neg/neut feedback for issues beyond seller's control, and without contacting buyer first which in violation of ebay's user agreement.  Block is permanent.
  • AP (305_pineda) - FloridaFailure to read item listing, directions, policies, or payment acknowledgment email; leaving neg/neut feedback for issues beyond seller's control.  Block is permanent.
  • JW  (westerheidyj09) - Oklahoma.  Apparently insane, at the very least failure to read item listing and leaving neg/neut feedback without contacting buyer first which in violation of ebay's user agreement. Block is permanent.
  • CK  (cinkoh) - SingaporeIt takes me time to set up custom listings, and I have to pay money to list your custom listing even if you never come to purchase it, so you are literally costing me money when you ask for a custom listing and never follow up.  We need to talk before I open your account for bidding on eBay again. June 2012.
  • LB (teacherlady413kp) - South Carolina. Non-paying bidder. June 2012.
  • NS (website client) - Johnstown, PA. I am afraid that clients who want email services have to follow the procedures and read the instructions, same instructions and procedures for everybody just like they've been for years. Since this seems to frustrate you, I think we will both be happier if you seek out another worker. June 2012.
  • CM (dottieddd21) - Connecticut. Non-paying bidder. June 2012.
  • LC (web customer) - Vancouver. Checked out with US shipping; never responded to emails or invoice re. international shipping. Refunded and blocked June 2012.
  • EH (website client) - Parma, OH. Refunded/refused and blocked due to unrealistic expectations and repeated email bombing resulting in my having to repeat myself too often. June 2012.
  • ND (thefaeriesnowqueen) - Albuquerque, NM. Non-paying bidder. July 2012.
  • EH (hipp12beach) - Pensacola, FL. Chargeback. July 2012.
  • RC (1128rhonda) - Bethel, CT. Chargeback. Aug 2012.
  • VH (valerienini19) - Hayworth, NJ.  Non-paying bidder. Aug 2012.
  • JT (jtuk5500) - Buffalo Grove, IL. If five distinct messages giving you info and a tracking number don't reassure you that a seller isn't about to abscond with your $5, then I don't know what will.  No way is your business worth the headaches you cause. By the way, it's your responsibility as a buyer to read the item listing, including store policies, handling time, etc. 
  • SJ (shunarah4933) - Chicago, IL. I really can't stand being pestered about shipping/handling by customers who don't read the shipping/handling info or think it doesn't apply to them, so I don't do business with those customers. They will be happier shopping elsewhere and I'll be happier with them shopping elsewhere. You appear to be one of those customers, and ebay is way too risky these days to do business with folks who give the impression they don't read the handling times that are available for review before anyone pushes "buy it now."




If you are new and this is scaring you off, please don't let it - I don't bite unless I'm bitten first, I do have a sense of humor (that probably doesn't come through like it ought in the above remarks) and the overwhelming majority of new customers are just honestly lovely.  If you are reading this post and this blog, you are probably not going to end up in the blocked list, since 99% of blocked buyers ended up blocked because they do not read - item listings, directions, FAQs, email responses, store policies.  (The other 1% get blocked for pestering me after repeatedly being told not to, or thinking that the policies don't apply to them somehow.)

Current gmail/website contact form message queue:
  • Everything prior to July 29 is dealt with
  • Everything prior to Aug 7 is dealt with
  • Everything prior to Aug 20 is dealt with
  • Everything prior to Sep 2 is dealt with
  • Everything prior to Sep 6 is dealt with except for stuff that needs looking up, paying, divination, researching, invoicing, Motrin or bourbon before I can read it, etc.

Please note that if you send a new message in a thread that has a currently unread or unresponded message, your message moves down the inbox queue and is reordered according to the date of latest message.  So by all  means send more info if it's a burning issue, but if it is not a burning issue, just wait until I get back to you on the last thing for quickest response. My tagging/notification/flagging system rewards the patient, not the persistent, and it is set up to notify me right away if you write on a case or issue that is pending because of info I'm waiting on from you. If you send a response in a different thread and do not follow the directions for contact about your case, your response will not turn up flagged as needing my immediate attention, and your message will go into the very large pool of random or new inquiries that I will respond to only after I have responded to the things that need my immediate attention.  Bottom line: follow the directions. If that bothers you, or if you will not read booking or payment receipt instructions/info, then you'll be happier going elsewhere. I don't want to run a huge business with a customer service department. I want to make my customer's items myself and I want to respond to my clients' queries myself. But if you want my personal attention, you have to follow the procedures.


consultation queue:
  • JJ
  • TF
  • EO
  • BG
  • SH
  • EY
  • CS
  • PS (NY) - working
  • C P-W
  • GW
  • KL - canceled/refunded

consultations pending (I am waiting on something before I can do the consultation):
  • SB - waiting on issue/question for consultation
  • DJ - waiting on info

readings:
  • JR
  • GS
  • JL
  • BC
  • CW

light reports or summaries:
  • AK
  • PZ
  • EH - uncrossing
  • AF
  • PS (TX) - CTM
  • PS (TX) - Attraction
  • TA
  • LS
  • PS - 1 of 2
  • PS 2 of 2
  • FK

If you are not listed above, your light's not done burning, or you ordered a "run" or series of lights back to back and you will get your summary at the very end.  Don't bug me about your vigil light report; you'll get your report when it's ready (review your booking acknowledgment email for details). I don't ever forget, I promise.  If you see your initials here and they are crossed out and you have NOT gotten your report, thought, THEN you should bug me about it, because it means I sent it, so we need to find out where it went if you don't have it.

altar work reports, updates, and/or photos:
  • LM - report, followup
  • KY - photo of altarwork
  • MC - honey jar

NB: If you have an ongoing contract for runs of lights or honey jars, and you have NOT gotten access to the online client calendar (on gmail/google calendars) I made so you can check the status of your work, then write me  and I will send you an invitation to the client calendar or investigate why you didn't get one. If you have been sent an invitation, you should be able to log into google calendars with the email address you used to pay your invoice, and it should be available for viewing as "Karma Zain's Calendar" or something like that. Please inquire in the current thread dedicated to your altar work instead of sending a new message. (The booking acknowledgment email now explains how this works in more detail, so see your booking email first.)

altar work pending issues - stuff I need before I can do the work:

  • JH - chicken foot



 
 
 
(Anonymous) on August 17th, 2012 12:49 pm (UTC)
Ebay ban
Hi Karma, Do you know if we will still be able to buy hoodoo oils and spell kits on ebay? There's a lot of confusion about the new rules that ebay are implementing at the end of the month: banning spells and tarot readings, psychic readings and "potions" ...Some might consider a hoodoo oil a "potion". Also, will spell kits or charms be allowed? What claims can be made for the products? It's all very confusing.
Karma Zainkarmazain on August 17th, 2012 06:16 pm (UTC)
Re: Ebay ban
We aren't getting straight answers, but please see the blog posts devoted to this issue (that predate this post you're replying to).